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Frequently Asked Questions

Everything you need to know about Easy Laundry. 61 questions answered.

Collection & Delivery

Booking is quick and easy. Call us free on 0800 0932 363, send an email to info@easylaundry.com, or message us on Facebook Messenger. Let us know what you need and we'll arrange a convenient collection time.

Yes, collection and delivery is completely free of charge across our coverage area. You only pay for the laundry service itself, with no hidden fees or delivery charges.

Our standard turnaround is 24 hours for wash and dry, and 48 hours if ironing is included. In many cases, we can return your laundry even sooner, and some customers have received same-day service.

We cover Burbage, Earl Shilton, Nuneaton, Hinckley, Barwell, Stoke Golding, Sapcote, Wolvey, Bulkington and surrounding areas across Leicestershire and Warwickshire. If you're not sure whether we cover your area, just give us a call on 0800 0932 363.

We accept cash, Visa, BACS bank transfer and PayPal. You can pay on collection, on delivery, or arrange payment by BACS, whichever is most convenient for you.

No problem. We offer a free collection and delivery service across Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We come to your door, collect your laundry, and deliver it back clean and fresh. Call 0800 0932 363 to book.

Service Washes

A service wash is where you drop off your dirty laundry and we do everything for you. We sort, wash, dry and fold your clothes so they are ready to put away when you collect them. It is the quickest way to get through a pile of laundry without lifting a finger.

Most service washes are ready the same day if dropped off in the morning, or by the next day at the latest. We also offer collection and delivery with a typical turnaround of 24 hours.

Yes. We sort every load by colour, fabric type and washing temperature to make sure your clothes are washed safely and correctly. You do not need to sort anything before you bring it in.

Yes. We offer free collection and delivery across Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We pick up your bag of laundry, service wash it, and deliver it back clean and folded. Call 0800 0932 363 to arrange a collection.

A service wash includes washing, drying and folding. It is ideal for everyday items like towels, bedding and casual clothes. The wash, dry and iron service adds professional pressing to every item, making it the better choice for shirts, smart clothing and anything you want looking its best.

Wash, Dry & Iron

We wash your clothes at the correct temperature, tumble dry them, and then professionally iron every item. Everything is neatly folded or placed on hangers and returned ready to go straight into your wardrobe.

Turnaround is typically 24 to 48 hours. Items dropped off in the morning can often be ready the next day. If you need a faster turnaround, let us know and we will do our best.

Yes. Our shirt service includes washing, drying and professional pressing. Each shirt is returned on a hanger, crisp and ready to wear. It is popular with commuters and professionals who want sharp shirts for the office.

Yes. Our free collection and delivery service covers Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We collect your laundry, wash, dry and iron everything, then deliver it back to your door. Call 0800 0932 363 to book.

We sort all items by colour, fabric type and temperature before washing. Delicate items are washed on gentler cycles to protect the fabric. If any item requires dry cleaning rather than washing, we will let you know before proceeding.

Ironing Service

Our ironing is priced per item or per bag. Rates vary depending on the item type. Call your nearest store or visit our services and prices page for current rates. We keep our pricing straightforward with no hidden fees.

Absolutely. Many customers bring us clean, dry laundry that just needs pressing. We iron everything to a crisp finish and return it folded or on hangers, ready to wear.

Yes. We offer an individual shirt service where we wash, dry and iron each shirt to a professional standard and return it on a hanger. It is popular with professionals who want sharp, office ready shirts every week.

Most ironing is ready within 24 hours. If you include ironing as part of a wash, dry and iron service, turnaround is typically 24 to 48 hours. Let us know if you need a faster turnaround and we will do our best.

Yes. Our free collection and delivery service covers Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We pick up your items, iron them professionally, and return them to your door. Call 0800 0932 363 to book.

Dry Cleaning

Yes. We offer a free collection and delivery service across Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We collect your garments, dry clean them at our premises, and return them to your door. Call us on 0800 0932 363 to book.

Most dry cleaning is ready within 2 to 3 working days. If you need it sooner, let us know and we will do our best to accommodate an urgent turnaround.

Professional dry cleaning is very effective at removing oil based stains, grease, ink and marks that normal washing cannot shift. Bring your garment in and we will assess the stain and advise on the best course of action.

Yes. We dry clean curtains, cushion covers and other soft furnishings. Drop them off at any of our three stores or book a collection and we will take care of everything.

Garments made from silk, cashmere, wool, linen and certain synthetics often require dry cleaning. Structured items like suits, tailored jackets and pleated dresses also benefit from dry cleaning because it preserves their shape and finish. Check the care label on your garment, and if you are unsure, bring it in and we will advise.

Duvet & Bedding

We recommend having your duvet cleaned at least twice a year, ideally at the start of autumn and spring. Regular cleaning removes dust mites, allergens and built up moisture that can affect your sleep quality.

Yes. Our commercial washing machines are large enough to handle king size and super king duvets with plenty of space for a thorough clean. We wash and fully dry your duvet so it comes back fluffy and fresh.

Most duvets are ready within 24 to 48 hours. Larger or heavier items may take a little longer to ensure they are completely dry. We will let you know when yours is ready for collection.

Yes. We clean pillows, blankets, throws, mattress protectors and sleeping bags. You can drop off any combination of bedding items and we will wash and dry them all.

Yes. Our free collection and delivery service covers Hinckley, Burbage, Earl Shilton, Nuneaton and surrounding areas. We pick up your duvet, clean it professionally, and return it to your door fresh and fluffy. Call 0800 0932 363 to book.

Repairs & Alterations

No appointment is needed. Simply pop into any of our three stores with the garment you need repaired or altered. We will assess the work and give you an honest, upfront quote on the spot.

Zip replacement prices vary depending on the garment and the type of zip required. Visit any of our stores for a free, no obligation quote. We always give you the price before we start any work.

Most repairs and simple alterations are ready within a few days. More complex work may take a little longer. We will give you a realistic timeframe when you drop off your garment.

Yes. We handle dress alterations including hemming, taking in, letting out, adjusting straps and resizing. Bring your garment in and we will discuss exactly what you need. We recommend allowing at least two weeks for special occasion alterations.

Yes. If you are using our free collection and delivery service, you can include clothing repairs and alterations alongside your regular laundry. Just let us know what needs doing when you book and we will take care of everything.

Commercial Laundry

Yes. We can arrange daily, weekly or fortnightly collections depending on your business needs. Our drivers cover Leicestershire and Warwickshire, collecting from your premises and delivering clean laundry back on a schedule that works for you.

No. We work with businesses of all sizes, from small salons and cafes to large hotels and care homes. Whether you have a small weekly load or need high volume daily service, we tailor the arrangement to suit you.

Yes. We offer linen hire for weddings, parties and corporate events, including tablecloths, chair covers, table runners and napkins. We supply, launder and collect everything so you do not have to worry about a thing.

We serve hotels, guest houses, restaurants, cafes, hairdressers, beauty salons, sports clubs, gyms, care homes, offices, schools and event venues. If your business produces laundry, we can help. Learn more about our commercial laundry service.

Commercial pricing is based on volume and frequency, so we can offer competitive rates tailored to your business. There are no minimum contracts or hidden fees. Contact us for a free, no obligation quote.

Our Stores

We have three stores: Burbage (73 Boyslade Road, LE10 2RF), Earl Shilton (50 Wood Street, LE9 7ND) and Nuneaton (78 Queens Road, CV11 5LE). If you are in Hinckley, the Burbage store is the closest. Not sure? Call us on 0800 0932 363 and we will help.

All three stores are open Monday to Friday 9am to 4pm and Saturday 9am to 3pm. We are closed on Sundays. Our collection and delivery service can be booked at any time.

No. You can walk into any of our stores at any time during opening hours. No appointment or booking is needed. Just bring your laundry, dry cleaning or repairs and we will take care of everything.

Yes, self-service washing machines and dryers are available at our locations. No booking required.

Yes. Items dropped off before midday can often be ready the same day. Call your nearest store to check availability. For collection and delivery customers, standard turnaround is 24 to 48 hours.

Hinckley

We do not have a store in Hinckley town centre, but our Burbage shop on Boyslade Road is just a short drive away and serves many Hinckley customers. Our Earl Shilton store is also nearby. Alternatively, our free collection and delivery service brings the laundrette to your door in Hinckley.

Yes. We offer a completely free collection and delivery service across Hinckley. We pick up your dirty laundry from your home, wash, dry and iron it at our premises, and deliver it back, usually within 24 to 48 hours. Call 0800 0932 363 to book.

Our Burbage store at 73 Boyslade Road (LE10 2RF) is the nearest to Hinckley town centre. Our Earl Shilton store at 50 Wood Street (LE9 7ND) is also a short drive away and offers the same full range of services.

Hinckley customers can access all of our services including service washes, wash dry and iron, ironing, dry cleaning, duvet cleaning, shirt service, and repairs and alterations. All services are available through our stores or via collection and delivery.

Yes. We work with hotels, restaurants, hairdressers, care homes and other Hinckley businesses. We collect soiled linen and uniforms on a regular schedule and return everything clean and pressed. Contact us for a free commercial quote.

Leicester

Yes. We offer a free collection and delivery service across Leicester and the wider Leicestershire area. We collect from your home or workplace, wash, dry and iron your laundry at our premises, and deliver it back to your door.

Standard turnaround for collection and delivery customers in Leicester is 24 to 48 hours. We aim to return your laundry as quickly as possible, and many orders are completed the next day.

We do not have a physical store in Leicester, but we fully serve the city through our free collection and delivery service. You can also visit our nearby stores in Nuneaton and Burbage if you prefer to drop off in person.

Leicester customers can access all of our services through collection and delivery, including service washes, wash dry and iron, ironing, dry cleaning, duvet and bedding cleaning, shirt service and repairs and alterations.

Yes. We offer commercial laundry with regular collection and delivery for hotels, restaurants, care homes, salons and other businesses across Leicester. Contact us for a free, no obligation commercial quote.

Pricing & Payment

Our prices depend on the service you need. We offer competitive rates and collection and delivery is always free. View our full price list or call us on 0800 0932 363 for a quote.

Yes! New customers get 20% off with code Welcome20. We also offer NHS and key worker discounts. Check our offers page for current promotions.

We accept cash, Visa, Mastercard, BACS transfer and PayPal.

We offer service washes (wash and dry), wash dry and iron, iron only service, duvet cleaning, shirt service, dry cleaning, repairs and alterations, sports kits, and self service machines. We serve both domestic and commercial customers. View all services and prices.

We have shops in Burbage (01455 632152), Earl Shilton (01455 844368) and Nuneaton (02476 385316). Our head office is at 1a Clarendon Road, Hinckley, LE10 0PJ.

Book Your Laundry Collection in Seconds

Getting your laundry done has never been easier. Just pick up the phone, and we will take care of everything.

  • Free collection and delivery to your door
  • Returned fresh within 24 to 48 hours
  • Real time updates on your order
  • Flexible scheduling that fits your life
  • Friendly, local customer support
Happy customer booking a laundry collection on her mobile phone